We hope that you will be delighted with your purchase from The Boardroom. However, if you are not satisfied with an item then you may return it providing you inform us of your dissatisfaction. You should contact us within 7 days of receiving your order.
The item can be returned to us within the next 7 days and we will provide you with a full refund or exchange for another item. Customers who have paid by credit card will have their accounts credited. Refunds will not be made to a third party.
You will be responsible for the cost of returning any items, except where there is an agreed fault with the product.
You will always be charged the current price for buying items from our website on the date your order is placed.
All games listed on our website are inclusive of VAT at 20%.
All items are sent by courier. The delivery method will vary according to the size and weight of your order.
The Boardroom charges a flat rate for delivery of £3 per order. This means your order can include several items without incurring additional shipping costs.
At this time The Boardroom ships across mainland UK only. Please contact us for shipping prices to Highlands and Islands, Northern Ireland and Channel Islands.
All orders placed Monday to Friday will ship the next working day.
For pre-orders we will ship to you as soon as they arrive in stock. Delivery dates for pre-orders are estimates and may be liable to change due to events beyond our control.
We will email you confirmation as to when your item ships. If there is a delay we will contact you and explain the reasons why.
At check-out you will have the option to collect your order from our café. We will notify you by email as soon as your order is ready to collect.
What if my order does not arrive?
Please contact us if your game has not arrived within an acceptable time from dispatch. We will do our best to help you to track down your parcel.
At The Boardroom we are dedicated to safeguarding and preserving your privacy when visiting our site or communicating electronically with us.
We will only ever collect the minimum amount of information from you that is necessary to provide you with a robust and high quality service. Personal information collected while you visit our site will be stored on a secure server and is held is full compliance of the Data Protection Act 1998.
Please be assured that The Boardroom will never release your personal information to any external organisation for mailing or marketing purposes.
The Boardroom Games Ltd.
Registered in England.
135 newland avenue
Company’s registered number
Company No. 09596592
VAT No: GB262313041
Contact telephone number
Email address: Shop@boardroomgames.co.uk